We e-mail you as the goods leave us with details of the consignment number. The email will include instructions detailing how to track your parcel's progress on our courier's website. Please ensure someone is at this address to receive the parcel. If no-one is present, a card will be left so you can contact the courier or the Royal Mail to arrange re-delivery or collection. Note that normal delivery is between 9am and 6pm. If at any point you are unsure please give us a call or drop us an email.